PEGA CLOUD

Live / Registered — Registered and renewed (as of 21 Dec 2022)

What this means for you

Registered since 12 Jun 2012. The owner can stop confusingly similar uses in the classes it covers; it stays on the register as long as the owner keeps up the maintenance filings (next due by 12 Jun 2022).

Record

Serial number
85441893
Registration number
4157253
Mark type
Stylized text
Filed
07 Oct 2011
Published for opposition
27 Mar 2012
Registered
12 Jun 2012
Next maintenance due
12 Jun 2022
Attorney of record
Sarah Anne Keefe

Goods and services

  • Class 042 — Scientific and technological services: Providing on-line non-downloadable software for business process management (BPM) and customer relationship management (CRM); Platform as a service (PAAS) featuring a computer software platform for business process management and customer relationship management; Providing on-line non-downloadable software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; Providing on-line non-downloadable software for managing customer service requests; Providing on-line non-downloadable software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; Providing on-line non-downloadable software for automatically retrieving and analyzing information required to respond to customer inquiries; Providing on-line non-downloadable software for automatically generating communications in response to customer inquiries; Providing on-line non-downloadable software for resolving customer-related issues by reference to appropriate business rules; Providing on-line non-downloadable software for managing telephone call centers; Providing on-line non-downloadable software for integrating customer data and contact information from a variety of different sources; Providing on-line non-downloadable software for business workflow automation; Computer software consultation, namely, consultation in the field of business process management software; computer system configuration and analysis; computer systems integration services; Technical support services, namely, troubleshooting of computer software problems; Information technology consultation

Owner

Prior registrations

Prosecution history

  • 21 Dec 2022 — NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
  • 21 Dec 2022 — REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
  • 21 Dec 2022 — REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
  • 21 Dec 2022 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 07 Jun 2022 — TEAS SECTION 8 & 9 RECEIVED
  • 12 Jun 2021 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
  • 28 Oct 2017 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
  • 28 Oct 2017 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
  • 17 Oct 2017 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 25 Sept 2017 — TEAS SECTION 8 & 15 RECEIVED
  • 25 Sept 2017 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
  • 12 Jun 2017 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
  • 26 Oct 2012 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
  • 26 Oct 2012 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
  • 26 Oct 2012 — TEAS CHANGE OF CORRESPONDENCE RECEIVED

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