INTERACTION ANALYZER
Live / Registered — Registered and renewed (as of 22 Sept 2022)
What this means for you
Registered since 14 Aug 2012. The owner can stop confusingly similar uses in the classes it covers; it stays on the register as long as the owner keeps up the maintenance filings (next due by 14 Aug 2022).
Record
- Serial number
- 85158120
- Registration number
- 4191288
- Mark type
- Stylized text
- Filed
- 21 Oct 2010
- Published for opposition
- 19 Apr 2011
- Registered
- 14 Aug 2012
- Next maintenance due
- 14 Aug 2022
- Attorney of record
- Thomas Q. Henry
Goods and services
- Class 009 — Scientific and electric apparatus: Computer software for reviewing and analyzing the content of communications, namely, phone calls, emails, web chats and text messages, for spotting keywords and phrases, evaluating script adherence, improving routing, detecting emotion, and assessing communication metrics, for customer service centers and call centers
Owner
- Genesys Cloud Services, Inc., Menlo Park, CA, US
- INTERACTIVE INTELLIGENCE GROUP, INC., INDIANAPOLIS, IN, US
- Interactive Intelligence, Inc., Indianapolis, IN, US
- Interactive Intelligence, Inc., Indianapolis, IN, US
- Interactive Intelligence, Inc., Indianapolis, IN, US
Prosecution history
- 05 Feb 2025 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 25 Nov 2024 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 25 Nov 2024 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
- 25 Nov 2024 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
- 22 Sept 2022 — NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
- 22 Sept 2022 — REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
- 22 Sept 2022 — REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
- 22 Sept 2022 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 19 May 2022 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
- 28 Mar 2022 — TEAS SECTION 8 & 9 RECEIVED
- 14 Aug 2021 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
- 10 Oct 2017 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
- 10 Oct 2017 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
- 10 Oct 2017 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 12 Sept 2017 — TEAS SECTION 8 & 15 RECEIVED