PEGA

Live / Registered — Registered and renewed (as of 30 Oct 2024)

What this means for you

Registered since 23 Nov 2004. The owner can stop confusingly similar uses in the classes it covers; it stays on the register as long as the owner keeps up the maintenance filings (next due by 23 Nov 2024).

Record

Serial number
78323436
Registration number
2905104
Mark type
Design + words
Filed
05 Nov 2003
Published for opposition
31 Aug 2004
Registered
23 Nov 2004
Next maintenance due
23 Nov 2024
Attorney of record
Sarah Anne Keefe

Goods and services

  • Class 009 — Scientific and electric apparatus: Computer software for business process management, customer relationship management and contact management, namely software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; computer software for use by businesses to manage interactions with their customers by means of the telephone, by means of Internet web sites, by means of facsimile communications, by means of electronic mail and in person; computer software for managing customer service requests; computer software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; computer software for automatically retrieving and analyzing information required to respond to customer inquiries; computer software for automatically generating communications in response to customer inquiries; computer software for resolving customer-related issues by reference to appropriate business rules; computer software for managing telephone call centers; computer software for document assembly; computer software for integrating customer data and contact information from a variety of different sources; computer software used for business workflow automation; computer software for generating reports for use by business managers and by computer system administrators; computer accounting software; computer software for obtaining credit rating information about customers and potential customers; computer software for use by members of the financial services industry to manage credit card customer service operations, credit card issuance and credit card collections; computer software for use by members of the financial services industry to manage check exceptions and money transfer exceptions; computer software for managing online mutual fund purchasing, redemption and transfers; computer software for maintaining financial databases and for generating financial reports; computer software for conducting electronic banking transactions; computer software for use by members of the health care industry to manage health care referrals, to verify insurance coverage and to process insurance claims; user manuals packaged as a unit with the foregoing goods
  • Class 041 — Education and entertainment services: [ Educational services, namely, conducting classes and workshops in the field of computer software; conducting online interactive classes in the field of computer software by means of the Internet ]
  • Class 042 — Scientific and technological services: [ Consultation in the field of business process management software and customer relationship management software; computer system configuration and analysis; computer systems integration services ]

Owner

Prior registrations

Prosecution history

  • 30 Oct 2024 — NOTICE OF ACCEPTANCE OF PARTIAL SEC. 8 & 9 EMAILED
  • 30 Oct 2024 — REGISTERED AND RENEWED (SECOND RENEWAL - 10 YRS)
  • 30 Oct 2024 — REGISTERED - SEC. 9 GRANTED/CHECK RECORD FOR SEC. 8
  • 30 Oct 2024 — REGISTERED - PARTIAL SEC. 8 (10-YR) ACCEPTED
  • 30 Oct 2024 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 02 Aug 2024 — TEAS SECTION 8 & 9 RECEIVED
  • 23 Nov 2023 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
  • 15 Dec 2013 — NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
  • 15 Dec 2013 — REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
  • 15 Dec 2013 — REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
  • 06 Dec 2013 — REGISTERED - COMBINED SECTION 8 (10-YR) & SEC. 9 FILED
  • 15 Dec 2013 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 06 Dec 2013 — TEAS SECTION 8 & 9 RECEIVED
  • 26 Oct 2012 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
  • 26 Oct 2012 — TEAS CHANGE OF OWNER ADDRESS RECEIVED

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