CONTINUOUS CUSTOMER INTERACTION
Dead / Abandoned — Abandoned — failure to respond (as of 18 Jul 2002)
What this means for you
This application is over — abandoned 16 Nov 2001. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.
Record
- Serial number
- 78036641
- Mark type
- Word mark
- Filed
- 27 Nov 2000
- Abandoned
- 16 Nov 2001
Goods and services
- Class 009 — Scientific and electric apparatus: Computer software for post-purchase customer care assistance; computer software for facilitating product rebate processing; computer software for providing extended warranties via a global computer network; computer software for facilitating product registration via a global computer network; computer software for providing on-line product manuals via a global computer network; computer software, namely product manuals stored in computer-readable format; computer software for product testing via a global computer network; computer software for product demonstration; computer software for the demonstration of product installation and servicing; compute software for the demonstration of product installation and servicing via a global computer network.
- Class 035 — Advertising and business services: Customer relationship management services; customer service management services; product registration services; providing product registration services via a global computer network; providing customer service and product inquiry services via telephone for others; product rebate processing and fulfillment services for others; providing product rebate processing services via a global computer network.
- Class 036 — Insurance and financial services: Promotion management services.
- Class 037 — Building construction and repair services: Product demonstration services; product installation demonstration services; product repair demonstration services.
- Class 039 — Transportation and storage services: Fulfillment services, including product and document shipping.
- Class 042 — Scientific and technological services: Customer care services; providing customer care services via a global computer network; software development and conversion services, including the conversion of product manuals, product demonstrations, and product installation guides into a computer-readable format; hosting services for on-line manuals accessible via a global computer network; providing product purchasing opportunities in conjunction with customer care services via a global computer network; providing on-line product purchasing opportunities in conjunction with rebate processing services via a global computer network; computer software development and conversion services.
Owner
- Parago, Inc., Dallas, TX, US
Prosecution history
- 18 Jul 2002 — ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
- 15 May 2001 — NON-FINAL ACTION MAILED
- 20 Apr 2001 — ASSIGNED TO EXAMINER