CUSTOMER TOUCHPOINT MANAGEMENT

Dead / Abandoned — Abandoned — failure to respond (as of 19 Nov 2007)

What this means for you

This application is over — abandoned 18 Oct 2007. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.

Record

Serial number
77066204
Mark type
Stylized text
Filed
18 Dec 2006
Abandoned
18 Oct 2007
Attorney of record
Andrew M. Abrams

Goods and services

  • Class 009 — Scientific and electric apparatus: Computer software, namely, computer software for managing and measuring marketing messages across customer touch points; computer software for managing and measuring paper-based marketing messages; computer software for managing and measuring electronic document marketing messages; computer software for managing and measuring email marketing messages; computer software for managing and measuring web-based messages; computer software for managing and measuring voice messages, such as voice messages originating from call centers; electronic publications, namely, electronic pamphlets, brochures and manuals all for use with the aforementioned goods provided on electronic media enclosed with the wares
  • Class 042 — Scientific and technological services: Computer, consulting, support and programming services, namely, consulting on messaging best practices; integrating software solutions into a client's message delivery environment; software programming and customization; architecture, design, engineering, programming, quality assurance, testing and support of implemented messaging software and related software applications; consultation regarding messaging architecture, design, installation, implementation, configuration, integration and operation

Owner

Prosecution history

  • 19 Nov 2007 — ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND
  • 19 Nov 2007 — ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
  • 17 Apr 2007 — NON-FINAL ACTION E-MAILED
  • 17 Apr 2007 — NON-FINAL ACTION WRITTEN
  • 11 Apr 2007 — ASSIGNED TO EXAMINER
  • 21 Dec 2006 — NEW APPLICATION ENTERED

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