PEGASYSTEMS

What this means for you

Registered since 23 Oct 2001. The owner can stop confusingly similar uses in the classes it covers; it stays on the register as long as the owner keeps up the maintenance filings (next due by 23 Oct 2021).

Record

Serial number

76054205

Registration number

2499993

Mark type

Word mark

Filed

23 May 2000

Published for opposition

31 Jul 2001

Registered

23 Oct 2001

Next maintenance due

23 Oct 2021

Attorney of record

Timothy H. Hiebert

Goods and services

• Class 009 — Scientific and electric apparatus: [ COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT AND CONTACT MANAGEMENT, namely, SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE REQUESTS; COMPUTER SOFTWARE FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR RESOLVING CUSTOMER-RELATED ISSUES BY REFERENCE TO APPROPRIATE BUSINESS RULES; COMPUTER SOFTWARE FOR MANAGING TELEPHONE CALL CENTERS; COMPUTER SOFTWARE FOR DOCUMENT ASSEMBLY; COMPUTER SOFTWARE FOR INTEGRATING CUSTOMER DATA AND CONTACT INFORMATION FROM A VARIETY OF DIFFERENT SOURCES; COMPUTER SOFTWARE USED FOR BUSINESS WORKFLOW AUTOMATION; COMPUTER SOFTWARE FOR GENERATING REPORTS FOR USE BY BUSINESS MANAGERS AND BY COMPUTER SYSTEM ADMINISTRATORS; COMPUTER ACCOUNTING SOFTWARE; COMPUTER SOFTWARE FOR OBTAINING CREDIT RATING INFORMATION ABOUT CUSTOMERS AND POTENTIAL CUSTOMERS; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE FINANCIAL SERVICES INDUSTRY TO MANAGE CREDIT CARD CUSTOMER SERVICE OPERATIONS, CREDIT CARD ISSUANCE AND CREDIT CARD COLLECTIONS; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE FINANCIAL SERVICES INDUSTRY TO MANAGE CHECK EXCEPTIONS AND MONEY TRANSFER EXCEPTIONS; COMPUTER SOFTWARE FOR MANAGING ONLINE MUTUAL FUND PURCHASING, REDEMPTION AND TRANSFERS; COMPUTER SOFTWARE FOR MAINTAINING FINANCIAL DATABASES AND FOR GENERATING FINANCIAL REPORTS; COMPUTER SOFTWARE FOR CONDUCTING ELECTRONIC BANKING TRANSACTIONS BY MEANS OF A SITE ON A GLOBAL COMPUTER NETWORK; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE HEALTH CARE INDUSTRY TO MANAGE HEALTH CARE REFERRALS, TO VERIFY INSURANCE COVERAGE AND TO PROCESS INSURANCE CLAIMS; USER MANUALS PACKAGED AS A UNIT WITH THE FOREGOING GOODS ]
• Class 041 — Education and entertainment services: EDUCATIONAL SERVICES, NAMELY, CONDUCTING CLASSES AND WORKSHOPS IN THE FIELD OF COMPUTER SOFTWARE; CONDUCTING ONLINE INTERACTIVE CLASSES IN THE FIELD OF COMPUTER SOFTWARE BY MEANS OF THE INTERNET
• Class 042 — Scientific and technological services: CONSULTATION IN THE FIELD OF CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE; COMPUTER SYSTEM CONFIGURATION AND ANALYSIS; COMPUTER SYSTEMS INTEGRATION SERVICES

Owner

• PEGASYSTEMS INC., Cambridge, MA, US
• PEGASYSTEMS INC., Cambridge, MA, US
• PEGASYSTEMS INC., Cambridge, MA, US

Prior registrations

• Registration 1388138

Prosecution history

• 11 Mar 2022 — NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED
• 11 Mar 2022 — REGISTERED AND RENEWED (SECOND RENEWAL - 10 YRS)
• 11 Mar 2022 — REGISTERED - SEC. 9 GRANTED/CHECK RECORD FOR SEC. 8
• 11 Mar 2022 — REGISTERED - PARTIAL SEC. 8 (10-YR) ACCEPTED
• 11 Mar 2022 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
• 25 Oct 2021 — TEAS SECTION 8 & 9 RECEIVED
• 23 Oct 2020 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
• 26 Oct 2012 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
• 26 Oct 2012 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
• 26 Oct 2012 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
• 01 Nov 2011 — REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
• 01 Nov 2011 — REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
• 31 Oct 2011 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
• 30 Sept 2011 — TEAS SECTION 8 & 9 RECEIVED
• 31 Oct 2007 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.