CUSTOMER-CENTRIC SOLUTIONS
Dead / Abandoned — Abandoned — after inter partes decision (as of 23 Jan 2001)
What this means for you
This application is over — abandoned 23 Jan 2001. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.
Record
- Serial number
- 75263515
- Mark type
- Word mark
- Filed
- 25 Mar 1997
- Published for opposition
- 01 Feb 2000
- Abandoned
- 23 Jan 2001
- Attorney of record
- JEFFREY N MAUSNER
Goods and services
- Class 009 — Scientific and electric apparatus: computer software that permits the user to manage and access databases on products and services that customers inquire about for sales, services and technical support, computer software that enables the delivery of such products, services or technical support to the customer, all for providing customer services, sales, and support, and computer software for providing employee training in the teleservicing, telemarketing, and telecommunications industries; interactive electronic kiosk systems comprised of electronic kiosks and audio-visual communication equipment sold as a unit, namely, monitors, speakers, microphones, cameras, computers, and related computer software that allows a customer of others to access a customer service representative at a remote location by audio and video means, namely, by telephone or via a global computer network, and to access information about others' products and services, all for providing customer service, sales and support and for controlling the audio visual communications between kiosks
- Class 035 — Advertising and business services: telephone answering services; telemarketing services; consulting services in the fields of telemarketing and teleservicing; computerized database management services; teleservicing, in the nature of receiving and responding to telephone inquiries from customers of other businesses; employment agency services; advertising agency services, namely, promoting the goods and services of others, namely, airlines, banks, telephone companies, computer and technology companies, utility companies, mail and package delivery companies, healthcare, and other financial service companies, through the distribution of printed and audio visual promotional materials and by providing sales promotion advice; on-site management of telephone call centers for others
- Class 038 — Telecommunications services: telecommunications services, namely, telephone communication services
- Class 041 — Education and entertainment services: educational services, namely, providing training, courses and seminars in the fields of telephone answering, telemarketing, teleservicing, and computer programming
- Class 042 — Scientific and technological services: computer programming services for others; database development services; product research and development for others; consultation services in the fields of telephone answering, telecommunications, computer programming, computer software development, on-site management of telephone call centers for others, real estate site selection, customer service, and computer and call center disaster recovery planning
Owner
- TeleTech Customer Care Management (California), Inc., Denver, CO, US
- TeleTech Customer Care Management (California), Inc., Denver, CO, US
Prosecution history
- 23 Jan 2001 — OPPOSITION TERMINATED NO. 999999
- 23 Jan 2001 — ABANDONMENT - AFTER INTER PARTES DECISION
- 23 Jan 2001 — OPPOSITION SUSTAINED NO. 999999
- 31 May 2000 — OPPOSITION INSTITUTED NO. 999999
- 19 Feb 2000 — EXTENSION OF TIME TO OPPOSE RECEIVED
- 01 Feb 2000 — PUBLISHED FOR OPPOSITION
- 30 Dec 1999 — NOTICE OF PUBLICATION
- 23 Nov 1999 — APPROVED FOR PUB - PRINCIPAL REGISTER
- 15 Nov 1999 — EXAMINER'S AMENDMENT MAILED
- 09 Nov 1999 — PREVIOUS ALLOWANCE COUNT WITHDRAWN
- 08 Nov 1999 — APPROVED FOR PUB - PRINCIPAL REGISTER
- 02 Nov 1999 — EXAMINER'S AMENDMENT MAILED
- 13 May 1999 — NON-FINAL ACTION MAILED
- 19 Apr 1999 — ASSIGNED TO EXAMINER
- 08 Apr 1999 — ASSIGNED TO EXAMINER