SYMON
Dead / Cancelled — Cancelled — Section 8 (as of 21 Aug 2015)
What this means for you
This registration has been cancelled; it no longer blocks anyone on its own. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.
Record
- Serial number
- 75629788
- Registration number
- 2918295
- Mark type
- Word mark
- Filed
- 21 Jan 1999
- Published for opposition
- 26 Oct 2004
- Registered
- 18 Jan 2005
- Attorney of record
- Valerie Verret
Goods and services
- Class 009 — Scientific and electric apparatus: COMPUTER SERVERS, COMPUTER HARDWARE AND COMPUTER SOFTWARE USED FOR MONITORING AUTOMATIC CALL DISTRIBUTORS FOR STATUS OF CALL QUEUES, WAIT TIMES, CALL STATION AVAILABILITY, CALL STATION MANPOWER, AVERAGE CALL TIMES AND RELATED CALL STATISTICS; FOR MONITORING THE STATUS OF COMPUTER SYSTEMS AND COMPUTER NETWORKS FOR SYSTEM DEGRADATION, SYSTEM FAILURE OR SPECIFIED EVENTS; FOR TRANSMITTING THE AUTOMATIC CALL DISTRIBUTOR, COMPUTER SYSTEM AND COMPUTER NETWORK STATUS TO ELECTRONIC SCROLLING MESSAGE DISPLAY SCREENS, DESKTOP DISPLAY UNITS, LED PANEL DISPLAY SCREENS AND PAGERS; AND FOR STORING THE INFORMATION IN DATABASES FOR MANAGEMENT REPORTING AND PLANNING TOOLS; ELECTRONIC SCROLLING MESSAGE DISPLAY SCREENS, ELECTRONIC DESKTOP DISPLAY UNITS AND LED PANEL DISPLAY SCREENS FOR DISPLAYING THE AFOREMENTIONED STATUS MESSAGES; COMPUTER SOFTWARE USED FOR SCHEDULING PERSONNEL; COMPUTER SOFTWARE USED FOR CUSTOMER RELATIONSHIP MANAGEMENT, NAMELY, SOFTWARE FOR RECEIVING CUSTOMER CONTACTS IN THE NATURE OF TELEPHONE, ELECTRONIC MAIL, FACSIMILE, VOICE OVER INTERNET PROTOCOL AND WEB CHAT, DELIVERING THE CONTACT TO AGENTS BASED UPON AGENTS AVAILABILITY AND SKILLS AND PROVIDING AUTOMATIC ELECTRONIC MAIL RESPONSES WHEN APPROPRIATE; REAL TIME MESSAGING SOFTWARE THAT PROVIDES INSTANT GROUP POLLING, MEETING NOTIFICATION, ALLOWING THE RECEIVER OF THE MESSAGE TO GIVE PREDEFINED RESPONSES AND ENABLES CHAT ROOM DISCUSSION OVER A LOCAL NETWORK; AND SOFTWARE FOR TRACKING CUSTOMER PURCHASE HISTORY AND CUSTOMER COMPLAINTS AND INSTRUCTION MANUALS, SOLD AS A UNIT
Owner
- RMG ENTERPRISE SOLUTIONS, INC., DALLAS, TX, US
- Symon Communications, Inc., Plano, TX, US
- Symon Communications, Inc., Sugar Land, TX, US
- Symon Communications, Inc., Sugar Land, TX, US
Prosecution history
- 21 Aug 2015 — CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9
- 13 May 2015 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 12 Mar 2014 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
- 13 Jan 2011 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
- 12 Jan 2011 — TEAS SECTION 8 & 15 RECEIVED
- 25 Oct 2006 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 27 May 2005 — CORRECTION UNDER SECTION 7 - PROCESSED
- 26 May 2005 — ASSIGNED TO PARALEGAL
- 03 Feb 2005 — SEC 7 REQUEST FILED
- 03 Feb 2005 — PAPER RECEIVED
- 18 Jan 2005 — REGISTERED-PRINCIPAL REGISTER
- 26 Oct 2004 — PUBLISHED FOR OPPOSITION
- 06 Oct 2004 — NOTICE OF PUBLICATION
- 17 Aug 2004 — LAW OFFICE PUBLICATION REVIEW COMPLETED
- 16 Aug 2004 — ASSIGNED TO LIE